Episode 009 With Chuck Bankoff

Is Your Competition Eating Your Lunch? What You May Not Know!

Chuck Bankoff

Is your competition eating your lunch? Find out as I sit down with Chuck Bankoff and we discuss how your internet presence (or lack there of) may be hurting your sales efforts.

Chuck directs a team of creative and technical professionals to develop creative & strategically designed websites, search engine traffic, and the social “footprint” to manage client’s on-line brand.

Chuck has trained other Internet Consultants in the UK, Australia, South Africa, Spain, Amsterdam, South America, Canada, and the US in vast array of Digital Marketing concepts and techniques. He has spoken at numerous digital marketing conferences across the world, written papers and books on topics such as Landing Page Design, Reputation Management, and Managing the Creative Process. His team has won a variety of awards including WSI’s “Creative Excellence for Website Design”, and most recently the “People’s Choice” award for best website.

Chuck writes for a number of major industry magazines including US Glass and DWM Magazine.

If you want to see what an awesome and effective website looks like, then a visit to Chucks Website is a must. Once there, you can review what others are saying about kreative Webworks 

Chuck is offering a free Webscan™ website audit and consultation. To sign up, or to discover what you will receive CLICK HERE

Episode 008 With Shep Hyken

Does Your Customer Service Measure Up?

Shep Hyken

Shep Hyken

WHO IS SHEP?

Customer Service and Experience Expert-Hall of Fame Speaker- New York Time and Wall Street Journal Bestselling Author

Shep Hyken, CSP, CPAE is a customer service expert, professional speaker and bestselling author who works with companies and organizations who want to build loyal relationships with their customers and employees.

His articles have been read in hundreds of publications, and he is the author of Moments of Magic, The Loyal Customer and the Wall Street Journal and USA Today bestsellers, The Cult of the Customer and The Amazement Revolution, which was also recognized as a New York Times bestseller, and, his latest book, Amaze Every Customer Every Time. He is also the creator of The Customer Focus program which helps clients develop a customer service culture and loyalty mindset.

In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbot Laboratories, American Express—and that’s just a few of the A’s!

Shep Hyken’s most requested programs focus on customer service, customer loyalty, internal service, customer relations and a motivational program titled “You Are The Magic!”He is known for his high energy presentations, which combine important information with entertainment (humor and magic) to create exciting programs for his audiences.  A must listen is Shep’s Taxi Cab Story on YouTube
(CPAE, or the Council of Peers Award for Excellence, is the National Speakers Association’s Speaker Hall of Fame award for lifetime achievement in the area platform/speaking excellence. CSP is the international designation for Certified Speaking Professionals and is awarded to individuals for certain achievements and education in the speaking profession.) CPAE (Council of Peers Award of Excellence) Speaker Hall of Fame

Shepard Presentations, LLC–Phone: (314) 692-2200–E Mail: shep@hyken.com–Web: hyken.com
Follow on Twitter: @hyken   YouTube: Shep Hyken

 

Episode 007 with Erin Johnson

Best Practices for Trade & Homes Shows - Plus a Preview of Glassbuild 2016

Erin Johnson

Erin Johnson

Erin Johnson is the Director of Marketing for Quanex Building Products. Quanex is a leading international manufacturer of major components for the window industry. Her division consist of Mikron Vinyl Extrusions, Super Spacer® and Duralite®

Erin has over 23 years’ experience in the window industry and extensive knowledge about trade & home shows. In this episode we discuss a number of important tips for setting up and working shows from  Erin’s Recent blog post. 

Too often Erin sees companies taking a cavalier approach to trade & homes shows.  Listen as she shares how you can up your game; make your investment count; and leave a lasting impression on potential customers.

As a bonus Erin gives a preview, and tips on how to prepare for the upcoming Glassbuild show in Las Vegas October 19-21, 2016

To listen in iTunes     To Listen in Stitcher

 

Episode 006 with Tony Hoty

Canvassing Door To Door for Leads

Tony Hoty

Tony Hoty

Specializing in Lead Generation for the Remodeling Industry

When it comes to lead generation for the home remodeling industry, Tony Hoty is a true pioneer. His years of experience in the field made him a master in the area of door to door canvassing; show & event marketing; as well as lead handling and conversion. As a proven professional, Tony prides himself in providing only the most cutting edge information; and state of the art training techniques to help individuals and businesses achieve greater results.

Listen as Tony and I  discuss lead generation and lead handling. This topic is certain to be a crucial component for success in the remodeling business. Take advantage of Tony’s wealth of knowledge and expertise, as he shares industry best practices for canvassing; and reports on his experience working with leading companies from coast to coast.

Head over to  Tony’s Website where you will find his contact information; YouTube link; and wealth of information about canvassing; and lead management.

 

Episode 005 with Paul Castain

"A Warm Sales Call Trumps A Cold Call EVERY Time"

Paul Castain

Paul Castain

Paul is Vice President of Castain Training Systems. He helps sales reps, sales leaders and business owners sell more! Do I hear a resounding YES!

This is what Paul will tell you he does:  “Trainer of aspiring sales rock stars, keeper of the whupass and Jedi wannabe! Oh, and I write a really cool sales blog ”  OK, what can I say, Paul is from New York so cut him some slack! He’s not your everyday boring classroom trainer. He lives and works in the real world.

Paul has over 30 years of experience. He’s trained, developed, and mentored over 10,000 sales and sales leadership professionals for some of the leading companies in America. Paul is also very active on social media; he owns a group on LinkedIn called, “Sales Playbook Group”, with 60,000 members.

“A most recent study tells us that 98% of cold calls are ineffective”

“23 minutes, 15 seconds, is the average time it takes, for us to get back on task, after an interruption in that activity. So if you have, even the lowest level decision maker, receiving a minimal amount of calls, you have someone, who just lost a big chunk of their day. This is why you’re getting gunned down (almost) from “Hello”, well that, and the fact that most sales reps, HAVE NOT been properly trained to deal with this!

Paul also has his own podcast called “The Sales Playbook Podcast” where you can listen to sales tips and stories free. He has over 150 episodes.

Head over to Paul’s Website to find everything you need to know about how to connect, or to learn more about Paul’s training and coaching.

Episode 004 – with Jake Jacobson

"A Day in the Life of an In Home Salesperson"

Jake Jacobson

Jake Jacobson

In this episode Jake drops priceless “value bombs”, and still only a small sample of what we can learn from him.  A little longer episode than usual, but so much value that it’s well worth the listen.

Jake Jacobson has been in the home remodeling industry for more than 40 years and is a published writer of many in-home sales related articles.

He believes in the one call close, working hard & working smart as well as learning something new every day.

Over & above Jake’s skills of managing & training sales people, he currently still runs leads himself, selling over $1,000,000 in business each year.

Jake’s positive attitude is the productive mainstay of his every day work ethic and has long been his method of selling success, training every prospect to say YES.

Link to Jake’s WEBSITE   To e mail Jake: trainyes@verizon.net

Jake is a huge Baltimore Fan (He bleeds purple)

Jake is an avid Baltimore Fan (He bleeds purple, so don’t hold that against him)

Jake is also a huge sports fan!  He offers courses for personal trainers on how to successfully sell their training programs.

Episode 003 – with Jim Larsen

We discuss Low e Glass and Energy Codes

Jim Larsen

Jim Larsen


Jim Larsen is the Director of Technology Marketing for Cardinal Glass. He has 30 plus years experience in the Fenestration Industry, and is a Mechanical Engineer by trade.  Jim servers on a number of boards, including the N.F.R.C. (National Fenestration Rating Council). His area of expertise is research and development; as well as engineering codes for the glass industry. Jim Larsen is a household name to those in the glass industry. He has written numerous articles, and is considered to be one of the leading experts his field. In this episode Jim sheds light on a number of misunderstandings about Low e Glass; and clarifies the best applications for different Low e coatings to meet today’s energy codes with a focus on environmental comfort.  Click HERE for Cardinals website.

Episode 002 – FlexScreen with Joe Altieri

We discuss a new innovative screen system that is truly revolutionary

Joe Altieri resized Photo

Joe Altieri

Joe is the Inventor, Developer, and President of FlexScreen. In September of 2015 FlexScreen won the “Crystal Achievement Award” for the most innovative window component of 2015. Check it out in Window & Door Magazine by clicking on the ARTICLE.

In this episode we get to know a little about Joe; discuss how he came up with the idea for FlexScreen; and review some important FAQs you need to know. Their website can be accessed by clicking on this link: FlexScreen website.  You will find a number of videos and a wealth of information.

  1. FlexScreen can be retrofitted for existing windows. For more information click on the link explaining how to PURCHASE RETROFIT FLEXSCREEN
  2. FlexScreen can be repaired if the cloth becomes torn. To learn more, click on the link to watch REPAIR VIDEO.  The tool needed to repair a torn screen that was discussed in the video; as well as in the podcast; can be purchased at Amazon.com. Here is the link for REPAIR TOOL. The special tip needed can be purchased directly from FlexScreen.
  3. For more information about FlexScreen, please e mail Joe directly: joealtieri@flexscreen.net. Mention you heard about FlexScreen on “Lesko Talks Windows” and Joe will handle your request personally.

Episode 001 – With Jim Plavecsky

We discuss warm edge spacer systems

Jim Plavecsky

Jim Plavecsky

Jim is a leading expert in the window and door industry. In this episode we discuss warm edge spacer systems. To follow Jim on Twitter and receive updates about his blog; just click on his profile picture. You will be directed to Jim’s account.

This is a must listen if you want to know about the benefits of warm edge technology.